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Using offline mode

How transactions queue and sync when internet drops.

Accepted payment methods

Cash, bKash, Nagad, Card — which work offline and which require a connection.

Employee login and PIN management

How employees log in, PINs, lockouts, and clock-out.

Managing multiple branches

Creating branches, switching, and plan limits.

Reports and analytics

Revenue charts, top sellers, payment breakdowns, and exports.

Adding and managing employees

Roles, PINs, locking/unlocking, and the audit log.

Upgrading your plan

How to upgrade, what activates immediately, and pricing.

Cancelling your subscription

When access ends, data retention, and the refund policy.

Finding your receipts and invoices

Where to download billing receipts from Lemon Squeezy.

How your data is protected

Firebase security rules, PIN hashing, HTTPS, and access controls.

Exporting and deleting your data

How to download all your data or permanently delete your account.