Table of Contents
1. Who We Are 2. What Data We Collect 3. How We Use Your Data 4. Data Storage & Security 5. Data Sharing 6. Cookies & Tracking 7. Your Rights 8. Data Retention 9. Children’s Privacy 10. International Transfers 11. Changes to This Policy 12. Contact UsVoidPOS (“we”, “us”, “our”) operates the VoidPOS Point of Sale platform. We are the data controller responsible for the personal data processed through our Service.
Contact: [email protected]
When you register and use VoidPOS as a business owner, we collect:
| Data | Purpose | Required? |
|---|---|---|
| Email address | Account authentication, communications | Yes |
| Full name | Account identification | Yes |
| Phone number | Account contact, support | Yes |
| Country | Regional pricing, timezone | Yes |
| Business name, address, phone | POS receipts, profile | Optional |
| Password (hashed) | Account security (stored by Firebase Auth) | Yes |
Data you create while using the Service:
This data belongs to you. We process it solely to provide the Service.
Automatically collected when you use the Service:
Payment card details are processed by Lemon Squeezy and are not stored by VoidPOS. We only store the amount paid and the plan activated.
| Purpose | Legal Basis |
|---|---|
| Providing and operating the VoidPOS Service | Contract performance |
| Processing payments and managing subscriptions | Contract performance |
| Sending transactional emails (receipts, account alerts) | Contract performance |
| Customer support and responding to enquiries | Legitimate interest |
| Security monitoring and fraud prevention | Legitimate interest |
| IP-based regional pricing (anonymous) | Legitimate interest |
| Improving the Service (aggregate, anonymised data) | Legitimate interest |
| Sending product updates (with your consent) | Consent |
We do not sell your personal data to third parties. We do not use your data for advertising.
Your data is stored in Google Firebase Realtime Database, located in the Asia Southeast 1 region (Singapore). Firebase is operated by Google LLC and complies with GDPR and international data protection standards.
In the event of a data breach that affects your personal data, we will notify you by email within 72 hours of becoming aware of the breach, as required by applicable law.
We share your data only with the following service providers, and only to the extent necessary to provide the Service:
| Provider | Purpose | Data Shared |
|---|---|---|
| Google Firebase (Google LLC) | Database & authentication | All business data |
| Lemon Squeezy | Payment processing | Name, email, billing address, payment |
| ipapi.co / ip-api.com | IP geolocation for pricing | IP address only (anonymous) |
| Google Fonts | Font loading | None (CDN request only) |
We may disclose your data if required by law, court order, or to protect the rights and safety of VoidPOS, our users, or the public.
| Cookie | Purpose | Duration |
|---|---|---|
| VOIDPOS_SESS | Session management (keeps you logged in) | Session / 8 hours |
| Firebase auth tokens | Firebase authentication state | 1 hour (refreshed automatically) |
VoidPOS does not use advertising cookies, third-party tracking pixels, or social media tracking.
You can disable cookies in your browser settings. Disabling the session cookie will prevent you from logging in.
Depending on your location, you may have the following rights regarding your personal data:
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
We retain your data for as long as your account is active. When you delete your account:
If your subscription expires and you do not reactivate within 90 days, we may permanently delete your account data after sending a 14-day notice email.
VoidPOS is a business tool intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Your data is stored on Google Firebase servers located in Singapore (Asia Southeast 1). By using VoidPOS, you consent to the transfer of your data to Singapore and to other countries where our service providers operate.
Google LLC participates in and complies with relevant data transfer frameworks. For users in the European Economic Area (EEA), these transfers are governed by Standard Contractual Clauses under GDPR.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by displaying a notice in the Service. The “Last updated” date at the top of this page will reflect when changes were made.
Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, contact us:
If you are in the EU/UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.