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Terms of Service

Last updated: March 21, 2026  ·  Please read these terms carefully before using VoidPOS.

Table of Contents

1. Acceptance of Terms 2. Description of Services 3. Accounts & Registration 4. Subscription & Billing 5. Acceptable Use 6. Your Data 7. Intellectual Property 8. Disclaimers & Limitations 9. Termination 10. Changes to Terms 11. Contact Us

1. Acceptance of Terms

By accessing or using VoidPOS (“the Service”, “we”, “us”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and VoidPOS. Your continued use of the Service after any updates to these Terms constitutes acceptance of the revised Terms.

2. Description of Services

VoidPOS is a cloud-based Point of Sale (POS) platform that provides the following features, depending on your subscription plan:

  • Product inventory management and stock tracking
  • POS terminal for processing sales transactions
  • Employee account management with PIN authentication
  • Shift tracking and clock-in/clock-out records
  • Sales analytics, reports, and data exports
  • Real-time synchronisation across devices via Firebase
  • Offline mode for cash and mobile payment transactions

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice.

3. Accounts & Registration

3.1 Account Creation

To use VoidPOS, you must register for an account using a valid email address and verify that email address. You are responsible for maintaining the security of your account password.

3.2 Account Responsibility

You are responsible for all activity that occurs under your account, including actions taken by employees you add to the system. You must notify us immediately of any unauthorised use of your account.

3.3 Account Requirements

  • You must be at least 18 years old to create an account
  • You may only create one business account per email address
  • You must provide accurate and complete information during registration
  • You may not share your owner login credentials with others

3.4 Employee Accounts

Employee accounts are created and managed by the business owner. The owner is responsible for the actions of their employees within the system and for maintaining appropriate PIN security.

4. Subscription & Billing

4.1 Plans

VoidPOS offers the following subscription plans with monthly billing:

  • Starter: Up to 200 products, 3 employees, basic features
  • Standard: Up to 1,000 products, 10 employees, reports & exports
  • Premium: Unlimited products and employees, all features

Prices shown are in USD and may be adjusted for your region. All prices are displayed before you commit to a purchase.

4.2 Free Trial

New accounts receive a 14-day free trial of the Starter plan. No credit card is required to start a trial. At the end of the trial period, access is restricted until a plan is purchased.

4.3 Payments

Payments are processed via Lemon Squeezy. By subscribing, you authorise us to charge your payment method on a monthly basis. All payments are in USD.

4.4 Refunds

We offer a 14-day money-back guarantee on first-time purchases. To request a refund, contact [email protected] within 14 days of your first payment. Refunds for subsequent billing cycles are not available except where required by law.

4.5 Cancellation

You may cancel your subscription at any time from the Billing & Plan section of your admin dashboard. Cancellation takes effect at the end of the current billing period. You retain access until the period ends.

4.6 Plan Limits

If you exceed the product or employee limits of your plan, you will be prompted to upgrade. Existing data is preserved when you upgrade or downgrade.

5. Acceptable Use

You agree to use VoidPOS only for lawful business purposes. You must not:

  • Use the Service to process transactions for illegal goods or services
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Use automated scripts to access the Service in a way that places unreasonable load on our infrastructure
  • Share your account or Business ID with competitors or for resale purposes
  • Attempt to circumvent subscription plan limits or billing mechanisms
  • Upload or store content that is illegal, abusive, or infringes third-party rights
  • Impersonate other users or provide false business information

Violation of these rules may result in immediate suspension or termination of your account without refund.

6. Your Data

6.1 Ownership

You retain full ownership of all business data you input into VoidPOS, including product data, transaction records, and employee information.

6.2 Data Storage

Your data is stored in Google Firebase Realtime Database, hosted on Google Cloud infrastructure. By using VoidPOS, you agree to Google’s terms of service as they apply to Firebase.

6.3 Data Portability

On Standard and Premium plans, you may export your transaction data as CSV or JSON at any time from the admin dashboard.

6.4 Data Deletion

You may delete your account and all associated data at any time from the Settings section of your admin dashboard. Deletion is permanent and irreversible.

6.5 Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), Firebase Security Rules, and server-side authentication. However, no system is 100% secure and we cannot guarantee absolute security.

7. Intellectual Property

All software, designs, graphics, and content provided by VoidPOS are the intellectual property of VoidPOS or its licensors. These Terms do not grant you any right, title, or interest in the Service beyond the limited licence to use it as described herein.

You grant VoidPOS a non-exclusive licence to use your business data solely for the purpose of providing the Service to you.

8. Disclaimers & Limitation of Liability

8.1 Service Availability

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or free from security vulnerabilities.

8.2 Limitation of Liability

To the maximum extent permitted by applicable law, VoidPOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, or business interruption, arising from your use of or inability to use the Service.

8.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the 3 months preceding the claim.

8.4 Indemnification

You agree to indemnify and hold VoidPOS harmless from any claims, losses, or damages arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms. You may also terminate your account at any time.

Upon termination, your right to use the Service ends immediately. We may retain your data for a reasonable period before permanent deletion, unless you request immediate deletion.

10. Changes to Terms

We reserve the right to update these Terms at any time. When we make significant changes, we will notify you by email or by posting a notice on the Service. The date of the most recent revision is shown at the top of this page.

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Website: https://voidpos.com

We aim to respond to all enquiries within 2 business days.

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