VoidPOS Go · Account & Data Deletion

Delete your VoidPOS Go account

This page explains, step by step, how to permanently delete your VoidPOS Go account and every piece of data tied to it — whether or not the app is still installed on your device.

This action is permanent. Deleting your account immediately and irreversibly erases your business profile, products, orders, reports, uploaded files, and sign-in credentials. There is no recovery period and VoidPOS support cannot restore deleted data.

Option A — Delete from the Android app

Use this if VoidPOS Go is still installed on your phone or tablet.

01

Open Settings → Account → Delete Account

From the VoidPOS Go home screen, open the side menu, tap Settings, then Account, then Delete Account.

02

Re-authenticate

Confirm it's you by signing in again with the Google account linked to your business.

03

Type the confirmation phrase

Type the exact confirmation text shown on screen to acknowledge you want to proceed.

04

Verify the emailed code

A 6-digit security code is sent to your account email. Enter it within 5 minutes. Three incorrect attempts locks the request for 1 hour, as an anti-abuse safeguard.

05

Read the final warning & confirm

Review exactly what will be erased, check the consent box, then tap Permanently Delete My Account. Deletion happens immediately.

Option B — Delete from the web (no app required)

go.voidpos.com is the account dashboard for every business registered through the VoidPOS Go app. If you've uninstalled the app, lost your device, or simply prefer a browser, use this instead — it runs the exact same verified deletion flow as the app.

01

Go to go.voidpos.com and sign in

Use the Google account your VoidPOS Go business is registered under. This is the same account you use to sign in inside the Android app.

02

Open the Danger Zone

Scroll to the bottom of your dashboard and find the Danger Zone card, then select Delete account.

03

Verify the emailed code

We'll send a 6-digit security code to your account email. Enter it within 5 minutes to confirm your identity.

04

Type DELETE and confirm

Review the list of what will be erased, type DELETE exactly, then select Permanently delete my account. Your data and sign-in are removed immediately.

What gets deleted

Note: if a teammate accepted an invitation to your business, deleting your account removes their access to that business, but does not delete their own personal Google/Firebase sign-in — that belongs to them, not to your business.

Need help?

If you run into trouble at any step, contact [email protected] and we'll help you complete the deletion or answer questions about what data we hold. See also our Privacy Policy.